/PLAN · Solo · <€100/mo
Answer customer questions without hiring
An FAQ that answers the top ten, one shared inbox, a bot trained on your docs once volume justifies it, and the hand-offs automated.
Built for: Small product and service businesses passing roughly fifty support conversations a month.
The stack
4 tools
3 paid, 1 on free tiers or included
Monthly, at list price
≈ €93/mo
budget under €100 a month · dollar prices counted as euros
The metric
Share of conversations resolved without you
half by week 4 — FAQ and saved replies first, the bot second
Some links below are affiliate links: if you buy through them we may earn a commission at no extra cost to you. It funds the testing budget and never changes a verdict — affiliate policy.
The four weeks
- Week 1Assistant & research
The top ten, answered once
Export the last month of support emails, have your assistant cluster them, write the ten answers properly and publish them as an FAQ page. This alone removes a third of the volume.
The toolOne €20 assistant (Claude Pro / ChatGPT Plus / Google AI Pro)
$20/mo · checked 2026-09
The one subscription every size needs. Pick by the work you do most: Claude for writing-heavy, ChatGPT for breadth, Gemini for the Workspace bundle.
Counted: ~€20/mo counted at list price · Also fits: NotebookLM · on the radar
Our review → - Week 2Support & chat
One shared inbox
Every channel — email, site chat, socials — into one inbox with saved replies for the ten answers. Free at this size; the paid tiers buy seats.
The toolCrisp
$0 (2 seats; Mini $45/mo per workspace) · checked 2026-09
The generous free tier of the category. Solve the inbox problem here for €0; add AI when the same question arrives fifty times a month.
Counted: free tier to stay inside the budget · Also fits: Tidio (with Lyro AI) · on the radar
- Week 3Support & chat
A bot on your own docs
Train a bot on the FAQ and your documentation; let it answer first and hand off to you when unsure. Do the division: conversations per month divided by the plan's credits, before paying.
The toolChatbase
$0 (50 message credits/mo; Hobby $40/mo) · checked 2026-09
Only with the trigger: you have a product with real documentation and want a docs-trained bot without a helpdesk migration. The fastest 'bot on my docs' on the radar. Great for testing whether a bot would help at all — then decide whether to keep it or move into your inbox tool.
Counted: ~€40/mo counted at list price · Also fits: Tidio (with Lyro AI) · on the radar
- Week 4Agents & automation
Automate the hand-offs
Ticket resolved → customer asked for a review; refund requested → task in your list; angry word detected → you're pinged. Three rules, one automation tool.
The toolZapier Agents
$0 (400 activities/mo; Pro ~$33/mo annual) · checked 2026-09
Only with the trigger: you already run Zapier and a chore needs judgment mid-flow — triage, draft, categorise — not just routing. The lowest-risk way to try an 'AI employee': same connections you already trust, a free tier big enough to prove one job.
Counted: ~€33/mo counted at list price · Also fits: Zapier · on the radar
Your stack at a glance
| Tool | Price · checked | Counted |
|---|---|---|
| One €20 assistant (Claude Pro / ChatGPT Plus / Google AI Pro) | $20/mo · 2026-09 | ≈ €20/mo · ~€20/mo counted at list price |
| Crisp | $0 (2 seats; Mini $45/mo per workspace) · 2026-09 | €0 · free tier to stay inside the budget |
| Chatbase | $0 (50 message credits/mo; Hobby $40/mo) · 2026-09 | ≈ €40/mo · ~€40/mo counted at list price |
| Zapier Agents | $0 (400 activities/mo; Pro ~$33/mo annual) · 2026-09 | ≈ €33/mo · ~€33/mo counted at list price |
| Total | ≈ €93/mo |
Don't buy yet
- –Resolution-priced enterprise bots with monthly minimums
- –A helpdesk migration before the FAQ exists
- –A phone agent
Different size, budget or channel?
The steps stay; the tools and the total change. Or pick another outcome.
Every week
When a tool on this plan gets tested, you'll hear first
One tool tested, one workflow, one future signal, one deal — every week. The plans update when the radar does.
One email with the goods, then the weekly letter. Unsubscribe anytime.